Hanzi Time Support

Questions, bugs, or feedback? Email us and we'll get back to you.

Email: novabuild11@gmail.com

Common questions

Words aren't changing on the widget.
iOS controls how often widgets refresh. Hanzi Time pre-schedules each word for the day, so new words appear at the times you set in Settings → active hours. If nothing updates for a long time, remove and re-add the widget.

I bought Pro but it's locked on another device.
Open the app, go to the paywall, and tap Restore Purchase. Pro follows your Apple ID.

How do I hear pronunciation?
Tap the speaker icon next to any word in the app.